For any retailer, at some point you will need to find a new maintenance partner. It might be for all your services or for a specific area. But how do you deal with a loss of specialised support in another country? That was the situation that one exclusive brand found itself in when they needed a new HVAC maintenance provider for their sites in Europe.
To try and find a new partner who could care for their air conditioning systems in dedicated locations would take time and considerable effort. And it would not guarantee they will enjoy a reliable, high quality service. Or, they could simply ask Store Maintenance to handle this service for them instead. With our network of vetted trades across Europe, we already had a premium service ready to jump in and take over their inspections (maintenance PPMs) and callouts.
Alongside the specialist support, all works undertaken will be logged within our CMS platform. Which means that, via their dedicated account login, our customer will be able to keep a keen eye on all job requests scheduled PPM visits, and associate costs.
Keeping your UK and pan-European maintenance plans on track and even keel is our speciality.
If you need help to ensure your locations receive the professional maintenance they need – in all areas – then contact us now. We’re here to listen and give you great advice that can take the weight off your shoulders and let you focus on your business.