A water leak. A faulty door lock. A crumbling frontage. When a problem strikes one of your locations you need decisions made fast by experts. Which is why the renowned helpdesk service at Store Maintenance is the one number you can trust to act quickly for you.
Continuously monitored round the clock, 365 days every year, Store Maintenance provides a helpdesk that knows your estate and the resources that can help resolve problems quickly. Our in-depth expertise in using CAFM systems containing every known aspect of each location under our care, combined with access to the largest network of vetted sub-contractors in Europe, you can count on a fast response to any facilities emergency.
When you call the Store Maintenance helpdesk, you’ll be reaching a team extensively trained to pinpoint the issues you face and get the critical information needed to implement a plan to help keep your location open and trading. Crucially, they ensure your dedicated Account Manager is also updated, delivering a multi-layered approach to the care of your estate that ensures we don’t just react fast – you get your problems fixed fast and professionally too.
With the Store Maintenance Helpdesk you gain a vital ally in delivering the very best customer experience. More than mere maintenance; it’s reacting to Retail at it’s very best.