A water leak. A faulty door lock. A crumbling frontage. When a problem strikes one of your locations you need decisions made fast by experts. Which is why the renowned helpdesk service at Store Maintenance is the one number you can trust to act quickly for you.
Continuously monitored round the clock, 365 days every year, Store Maintenance provides a helpdesk that knows your estate and the resources that can help resolve problems quickly. Our in-depth expertise leverages CAFM systems containing every known aspect of each location under our care. We combine this with access to the largest network of vetted sub-contractors in Europe. All so you can count on a fast response to any facilities emergency within your locations.
When you call the Store Maintenance helpdesk, you’ll be reaching a team extensively trained to pinpoint the issues you face. We work with you to bring together the disparate strands of information that surround your issue. And we implement a plan to help keep your location open and trading. Crucially, our help desk ensures your dedicated Account Manager is also updated. This is a multi-layered approach to to delivering quality care of your estate. It ensures we don’t just react fast – you get your problems fixed fast and professionally too.
With the Store Maintenance Helpdesk you gain a vital ally in delivering the very best customer experience. More than mere maintenance; it’s reacting to Retail at it’s very best.
