Maintenance Co-ordinator
We are seeking a skilled Maintenance Coordinator to join our customer account team.
This is an exciting opportunity to join a growing retail maintenance company. Store Maintenance operates in a competitive market, consistently delivering services that uphold the highest standards for our clients. You’ll work alongside a highly skilled and motivated team, tackling a diverse range of challenges daily, all while striving to provide the best possible solutions.
Role
- Assist with the efficient day to day running of help desk reporting to the help desk manager
- Receive and process work requests from clients, received via e mail, telephone and portal
- Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO’s, process permits
- Manage planned maintenance schedules including compliance, and reactive requests associated with the PPM being managed ensuring that the account coordinator is updated
- Process updates from suppliers obtaining information for quotes where required, upload all updates onto CAFM system and portals
- Estimate further works
- Close calls
- Send client reports
- Be part of the weekday OOH rota where required
- Be part of the weekend OOH rota where required paid overtime
- Attend client meetings where necessary
- Other help desk tasks that are within the capability of the Help Desk Coordinator
Additional details
- Office Based – working hours 08.00 – 17.00 Monday to Friday
What you will bring
Application
- Applications addressed to Gary Van Blerk via enquiries@storemaintenance.co.uk