Maintenance Co-ordinator

We are seeking a skilled Maintenance Coordinator to join our customer account team.

This is an exciting opportunity to join a growing retail maintenance company. Store Maintenance operates in a competitive market, consistently delivering services that uphold the highest standards for our clients. You’ll work alongside a highly skilled and motivated team, tackling a diverse range of challenges daily, all while striving to provide the best possible solutions.

Role

  • Assist with the efficient day to day running of help desk reporting to the help desk manager
  • Receive and process work requests from clients, received via e mail, telephone and portal
  • Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO’s, process permits
  • Manage planned maintenance schedules including compliance, and reactive requests associated with the PPM being managed ensuring that the account coordinator is updated
  • Process updates from suppliers obtaining information for quotes where required, upload all updates onto CAFM system and portals
  • Estimate further works
  • Close calls
  • Send client reports
  • Be part of the weekday OOH rota where required
  • Be part of the weekend OOH rota where required paid overtime
  • Attend client meetings where necessary
  • Other help desk tasks that are within the capability of the Help Desk Coordinator

Additional details

  • Office Based – working hours 08.00 – 17.00 Monday to Friday

What you will bring

Application