Make Your Retail Locations Stand Out

Your stores are more than places to shop — they’re a reflection of your brand. Customers expect them to feel safe, welcoming, and worth returning to.

Store Maintenance ensures they stay that way, handling compliance, upkeep, and repairs nationwide so your team can focus on delivering the experience your customers deserve.

Challenges are inevitable across large retail estates, but the difference lies in how quickly and effectively they’re dealt with. Across the UK and Europe, retailers rely on our expert support to keep sites open, safe, and delivering the brand experience customers expect every time they walk through the door.

From essential safety checks to the finer details that shape customer confidence, we safeguard your properties and protect the reputation your brand depends on.

Here For All Your Retail Maintenance Needs

Chosen by many leading High Street names, Store Maintenance delivers more than compliance.

Our nationwide network of expert tradespeople handle all maintenance and certification, while our CAFM platform — or integration with your own — provides clear reporting on progress and budgets. The result is less admin for your team and more time to focus on your business.

Keeping your properties open can involve completing up to 19 mandatory different inspections, test and certifications. That involves hours of budget management, resourcing, reviewing and administration. All while dealing with the multitude of other maintenance projects and issues waiting for your attention.

Retail Maintenance Checklists

Mandatory Retail PPM For Legal Compliance

  • Fire Alarm – 2 Visits Per Year
  • Aspirated System – 2 Visits Per Year
  • Fire Extinguishers – 1 Visit Per Year
  • Fire Dampers – 1 Visit Per Year
  • Sprinkler Flow Switch Test – 4 Visits Per Year
  • Fire Doors – 2 Visits Per Year
  • Fire Curtains – 2 Visits Per Year
  • Fire Risk Assessment (FRA) – Annually
  • Emergency Lighting – Annual 3-hour Duration Test Per Year
  • Electrical Installation Condition Report EICR (FWT) – full electrical test every 5 years
  • Residual Current Circuit Breaker Testing (RCBO) – 1 Visit Per year
  • PAT Testing – Annual
  • Lift LOLER Inspection – Annual
  • Asbestos Management Survey and Annual Check for buildings older than 2000
  • Legionella Risk Assessment (LRA) – every 2 to 3 years dependent on changes to store layout
  • Legionella water testing and sampling – monthly temperature testing with 6 monthly sampling

Recommended Retail Preventative Maintenance

  • Intruder & Hold Up Alarm System – 2 Visits Per Year
  • Video Surveillance System – 1 Visit Per Year
  • Electronic Access System – 1 Visit Per Year
  • Disabled Toilet Alarm System – 1 Visit Per Year
  • UPS Annual Test and Service
  • Pest Control – Monthly
  • Monthly Handyman PPM
  • Lift Servicing (from 4 visits per year up to 12 for high use equipment)
  • Specialist Dimming and Control Equipment
  • Heating Ventilation and Air Conditioning (HVAC) – up to 4 visits per year
  • Saniflo and drainage pump sets – 1 Visit Per Year
  • Roller Shutter and Auto Doors 1 Visit Per Year
  • Ladder and racking Inspections – 1 Visit Per Year
  • Roofing Checks and Gutter Cleans – 1 Visit Per Year
  • Window Cleaning – Inside and Out – weekly or monthly
  • Deep Cleaning – 1 Visit Per Year
  • Health & Safety Assessments and Audits – Annual visit

Nationwide Expertise, Seamless Support

Call us now on 020 8514 2777 or contact us here for more details about why so many retailers rely on Store Maintenance for their store maintenance.